FAQ

1. I can’t register an account right now. What should I do?

The product is currently in closed beta. Please email [email protected] to request access. Once your registration is approved, we will provide complimentary credits for testing.

2. What exactly is the LLM Insurance feature, and how should I use it?

LLM Insurance means we will provide coverage/compensation for large model outputs that do not meet expectations. This feature is currently in internal testing and will be launched soon—stay tuned.

3. I’m unsure how to use certain parameters or features. What should I do?

You can refer to our official documentation, or email [email protected] to contact our support team. We will respond within 12 hours.

4. I’m a model provider and want to integrate my model with the ZenMux platform. How do I proceed?

If you are a model provider looking to integrate your model with the ZenMux platform, please contact [email protected] to learn about the integration process and related requirements. We welcome high-quality models to join and help enrich the ecosystem.